Programme designed for all people who want to know how to eat all type of meals with flair and to stand out from the crowd in any social event through the learning of Good Manners.

Setting a formal table. What is a liner? What is it used for? Different kind of tablecloths. Is it correct to use place mats in a formal table? Which are the most important brands (porcelain) of dinnerware? Which are the most formal models of cutlery? English and French setting table. How to diffenciatiate them? Round tables: its peculiarities. Who was the person who started to use them in formal dinners? Why should not the napkin rings be used at a formal dinner? Its grounds. Napkin: should we put it to the right or to the left? its grounds. Where should I put the napkin if I had to leave the dinner table for a moment? What colour should the wine glass be? Its grounds. Can we eat bread and butter while waiting for the food? How to eat a shrimp cocktail? Why should not pastas be served at night? What dishes can only be eaten with fork and knife only? Which are the two ways in which you can eat a salad? Which of these ways is the most elegant? Should we use our hands to eat asparagus? In which moment should asparagus be eaten with a fork only? How should we eat a banana in a flair way? How should we eat a salmon? How should we eat lentils when they come as a garnish? How to eat lentils when they are served as a broth? How to eat empanadas, an typical Argentinean meal? The importance of acting with care. Why the image of James Bond is so attracted to us? Comparison between James Bond and Jim Carrey. The importance of smiling as "The Gioconda". How to propose a toast? How should the speech be in a toast? Which is the secret to drink with flair? Coffee etiquette: brief history and grounds and its differences with tea. Should we bring anything when we are invited to a dinner party? Different ways to handle social & business cards when sending a gift. How to do it?, etc.

Programme designed for restaurant and hotel services.

How to set a table according to protocol? What is a finger bowl? What is it used for? How do we pull out the chair for a lady to be seated? Why should not the napkin rings be used at the table? Which are the meals that force the napkin to be changed? What is the “International Language of Cutlery? Left and right rules.

From which side should we serve thick sauces and light ones? Bread crumbs: how to clean them according to protocol? How not to look like a new rich? What should we do if the disposition of the table does not allow us to serve the food according to protocol? Placement of the cutlery when serving the food. How to realize if the guest is well-mannered when giving us the cutlery back? Who can take the wine glass by the stem and why? Coffee: which is its protocol to be served? etc.